TechBooky

With the advent of toll-free, using vanity numbers end up being an effective marketing strategy for some successful businesses. Vanity numbers are numbers having an alphanumeric-correspondent to numbers of a phone. Every letter possesses a parallel number on the keypad of a phone. These are the letters, which are utilized to make the vanity numbers. They are mostly used for businesses however with time individuals are also adjusting them to be used for the home as well as personal use.  A vanity number also is a number that spells a company"s brand name. For instance, a company that sells books can have a number such as; 1-800-BOOKS that is precisely the same as 1-800-26657. In spite of the fact that customers will dial the toll-free number in digits, a vanity number will provide them with the convenience to dial the digits that represent the company"s brand name.  Despite the extent of your business, you can pick to reach your customers by acquiring vanity number. All things...

Skype gets yet another redesign. Microsoft announced it is all set to redesign Skype. The technology company is working on removing the Highlights feature in an effort to simplify the user experience on the platform. Since acquiring the online messaging service in 2011 Microsoft has rolled out several redesigns and new features, although not always to much fanfare. Last year, the company launched a new Highlights feature seemingly styled after Snapchat’s Stories , which allows users to post photos and videos which their friends could view, but for now the feature is been dropped. A blog post from Skype admitted that Highlights “didn’t resonate with a majority of users”, and set out its aim to focus on the core messaging features its community is actually making use of. On mobile, the app is slimming down to three navigation buttons for Chats, Calls, and Contacts along a bottom bar, while the desktop app is grouping them with the Notifications button at the top-...

Skype is going to start allowing users record video calls natively within apps (iOS and Android) in the new Skype version 8 which is set to replace the former Skype Classic or version 7. In a blog post , the Skype teams explains that,  “Call recording is completely cloud-based, and as soon as you start recording, everyone in the call is notified that the call is being recorded…Call recordings combine everyone’s video as well as any screens shared during the call.” [caption id="attachment_12100" align="alignnone" width="1720"]                                                  Skype call recording feature, source: 9To5Google [/caption] The redesign will see Skype on desktop get a mobile-like design. This has been in the works for over a year now and it looks like Microsoft is going to force all Skype classic desktop users to upgrade to t...

The world has been abuzz about artificial intelligence or AI. Technology bigwigs Mark Zuckerberg and Elon Musk even had a series of very public discussions about it recently. Consumer solutions such as Apple’s Siri and Amazon’s Alexa have become certified runaway hits and are quickly changing how people interact with their personal and home devices. But despite the growing interest around AI, a lot of people in the business industry are still wondering about what exactly can this innovation bring to the table. For instance, a lot has been said about how AI can make a huge impact on contact centers and customer service, but company owners and IT decision makers still raise many questions regarding its definitive benefits to the business process. It’s probably because it is still a relatively new and emerging technology. There’s also a looming fear that sophisticated programs may one day reduce, if not completely replace, the workforce. In the call center indust...

Instagram is apparently not satisfied with being a photo sharing application where you go and do just about anything with photos that you can imagine. That said, Instagram might be coming up with a way to keep you glued in the app without the need to carry out your other social activities outside the app. They are now reportedly working on a voice and video call features as well in addition to its livestream feature. The feature was first spotted by tech news site, TechCrunch who received a tip on the Instagram APK file with the voice and video call features. According to TechCrunch , Instagram has yet to officially comment on this but there is no denying it at this point as multiple sites have now seen and tested the feature in Android Application Packages (APKs). “Now that the button icons are in APK, which is publicly available but takes work to decompile and comb through, it’s hard for the company to deny the coming launch. Last month it gave me a no comment when ...