TechBooky

Bad news for those hoping to stick with the classic desktop version of Skype: Microsoft is pulling the plug. Again. “As we continue to focus on and improve Skype version 8, support for Skype versions 7, and below will end on November 1, 2018 on desktop devices and November 15, 2018 on mobile and tablet devices,” a revision to Microsoft’s original post about the latest Skype version now reads . “Although you may be able to use older versions for a little while, we encourage you to update today to avoid any interruption.” As you may recall, Microsoft suddenly and unexpectedly started upgrading the classic Skype desktop client—version 7.x—to a new, less capable product called Skype 8 in mid-July, right as I was heading to Sweden. Worse, they informed users that they had until September 1 to upgrade: After that, classic Skype would stop working. The deprecation comes as the Windows operating system developer is consolidating its Skype development on...

Customer Support is a thankless area of industry to work for a living. You"ve simply got to be giving nothing short of your best at every interaction. It is not for nothing that the phrase exists a satisfied customer and a fallen star are very rare to find, almost nonexistent. At the forefront of the firing line facing the major amount of the pressure of this demanding industry are the customer support representatives who face the brunt of the customer"s wrath and ire. Whatever might be the issue, handling an unhappy consumer is no way to start the day and if the entire schedule consists of handling consumers most of whom are unhappy for some reason or the other, they let their displeasure be known at the first opportunity they get. And the opportunity is usually at the first level of interaction with the brand end. Customer support is an extremely challenging job role which doesn"t have the respite for an off day. You could have the best days of your life as a customer ...