Meet The Diamond Bank Chatbot Called Ada That"s Supposed To Help Customers
Diamond Bank – one of Nigeria’s fastest growing retail bank, – in recent years, has made a significant strides with a foundation of over 15 million customers nationwide. As a means to use technology to reach more customers with an enhance service - has just launched its own Artificial Intelligence (AI) chatbot. The chatbot which is called Ada uses an AI technology to provide a Humanlike interaction for Diamond Bank customers. The bot will provide a more relevant, timely solution to customers banking problems and is simple to use and interact with. Commenting on the launch of Ada according to Techpoint , Uzoma Dozie, CEO of Diamond Bank said: “I believe data and technology has the power to transform Nigeria’s economy, so I am excited to announce the launch of Diamond’s Artificial Intelligence (AI) powered Chatbot named Ada Ada will give Diamond Bank the opportunity to reach their customers from across the country and also establish and faci...