Union Bank Launches Robotics Technology To Automate Banking Processes
At a launch event which was held at its Stallion Plaza HQ, Union Bank one of Nigeria’s oldest bank announced its Robotic Process Automation technology, a culmination of three years of development and testing. Robotic Process Automation which makes use of software robots to provide an improved business efficiency, consistently and data security which can help automating repetitive tasks across a multiple business applications without altering existing infrastructure and systems. Union Bank is the first bank to implement it in Nigeria, starting with reconciliation of ATM transactions and cutting the processing time for that service by 60%. Emeka Emuwa, Union Bank’s CEO said in a speech at the event, according to the bank’s blog post , he explained that: “The provision of simpler, smarter banking services to our valued customers is at the core of our business. Therefore, we remain focused on leveraging cutting edge technology and creating innovative partnershi...